Jilli Taka's Terms & Conditions —
Your Rights & Responsibilities

These Terms and Conditions ("Terms") constitute a legally binding agreement between Jilli Taka ("Platform", "we", "us") and any individual or entity who uses this Platform ("User", "you", "your").

By accessing or using Jilli Taka's services through our website (jillitaka.app), mobile version, or any other digital channel, you fully agree to these Terms & Conditions. If you do not agree with any part of these terms, please refrain from using the platform.

Jilli Taka reserves the right to amend or update these Terms & Conditions at any time. Notice will be provided via your registered email or on the platform before any changes take effect. Continued use of the platform after changes have been made constitutes acceptance of the updated terms.

To open an account and use services on Jilli Taka, you must meet the following eligibility requirements:

• You must be at least 18 years of age. Minors are not permitted to create an account under any circumstances.
• Each individual may register only one account. Creating multiple accounts using the same mobile number, email address, bank account, or wallet is strictly prohibited.
• All information provided at registration must be accurate, complete, and up to date. Providing false information constitutes a breach of these Terms & Conditions.
• You are solely responsible for keeping your account password and login credentials confidential. You must not allow anyone else to access your account.
• Renting, selling, or transferring your account to another person is strictly prohibited.

KYC (Know Your Customer) verification must be completed before any withdrawal. Identity must be confirmed via a national ID card or passport.

All financial transactions on Jilli Taka are handled securely and transparently. Strict compliance with the following rules is mandatory:

• All deposits and withdrawals must be made using a bKash or Nagad account registered in your own name.
• Withdrawals will always be sent to the same mobile wallet used for your most recent deposit.
• Always confirm the correct amount before making any transaction. Sending an incorrect amount may cause delays.
• Without completed KYC verification, large withdrawal requests may be delayed or placed on hold.
• Deposits from another person's account or wallet are strictly prohibited and constitute a violation of AML policy.

Keep your transaction reference number on hand. If a deposit does not appear in your account within 30 minutes, contact support with that reference number.

Jilli Taka offers welcome bonuses, deposit matches, cashback, and free spins from time to time. Each bonus has its own terms, which must be read before claiming.

• Each bonus has a specific wagering requirement. You must meet that wagering threshold before you can cash out your bonus.
• A promotional offer may not be used more than once — whether by the same person, household, or device.
• Bonuses have an expiry date — any bonus not used within the specified timeframe will be automatically forfeited.
• Any attempt to abuse or exploit bonuses will result in the forfeiture of all bonuses and may lead to account suspension.
• Jilli Taka reserves the right to modify or discontinue any promotion at any time.

The following activities are strictly prohibited on Jilli Taka. Any violation may result in permanent account closure and full forfeiture of balance:

• Money Laundering: Using the platform for the purpose of money laundering.
• System Exploitation: Exploiting technical glitches or bugs to gain an unfair advantage.
• Fraud: Using a false identity, forged documents, or fabricated information.
• Bonus Abuse: Systematically claiming bonuses with the intent to withdraw.
• Multiple Accounts: Operating multiple accounts under a single individual.
• Third-Party Payments: Transacting through a wallet registered in someone else's name.

All bets on Jilli Taka are settled in accordance with specific rules. It is mandatory to read the rules applicable to each game or market before placing a bet.

• Once a bet is confirmed, it cannot be changed or cancelled — unless a technical error occurs on the platform.
• Displayed odds are subject to change. The odds applicable at the moment a bet is confirmed are final.
• If a technical error results in an incorrect payout, Jilli Taka reserves the right to correct the amount.
• If a match or event is cancelled, all related bets will be voided and stakes will be refunded.
• A natural odds delay exists in live betting — this is normal and cannot be claimed as a cause for dispute.

Jilli Taka reserves the right to suspend or permanently close an account without prior notice in the following circumstances:

In the event of account closure for reasons other than a breach of terms, any remaining balance will be returned to your registered wallet.

Jilli Taka believes entertainment should be fun, not harmful. To support responsible gaming, we provide the following tools:

• Set personal deposit limits — daily, weekly, or monthly.
• Set session time limits — automatic logout after a specified period.
• Temporary or permanent self-exclusion is available — simply contact support to submit your request.
• Access is restricted to users aged 18 and above — enforced through KYC verification.

To learn more about responsible gaming, visit our Responsible Gaming View page.

For any disputes or complaints, Jilli Taka's support team will first attempt to resolve the matter through direct discussion. The dispute resolution steps are outlined below:

• Step One: Reach out to the support team via live chat or email and provide full details of your issue.
• Step Two: Our support team will respond within 48 hours and carry out any necessary investigation.
• Step Three: A decision will be communicated based on the outcome of the investigation. Jilli Taka's decision shall be considered final.

Jilli Taka reserves the right to modify these Terms & Conditions, in part or in full, at any time. Notice of significant changes will be sent to your registered email or posted on the platform.

If any part of these Terms & Conditions is found to be inapplicable or unenforceable under applicable law, the remaining provisions shall remain in full force and effect. Jilli Taka's official email: [email protected].

The Bengali version of these Terms & Conditions is the governing version for our users. In the event of any linguistic ambiguity, Jilli Taka's interpretation shall be considered final.